Store Name: Her Appeal
Address: #32 Rosetta Street
Hourly/Salaried: Hourly
Full Time/Part Time: Full Time
Position Type: Regular
Sales and Beauty Advisor At Her Appeal, we inspire our customers, empower people, and help them become the best versions of themselves. If you are passionate of the Beauty industry are and not shy about sharing your beauty tips and more, you are what we are looking for. As a Sales and Beauty Advisor, every customer you approach will see you as the face of our brand; you will be the critical link between the product and the customer. You will support all aspects of sales including cash handling and you are encouraged to explore, create connections, and help customers discover our amazing Beauty Selection.
Your responsibilities include
- Creating an Amazing Customer Experience: Through strong client focus and collaboration, you can provide a welcoming environment for our customers by listening to and embracing their unique needs. Unleash your creativity, passion, and knowledge of our iconic brands during every interaction. Support the planning and execution of all store events. Effectively execute and implement all company initiatives in a timely manner.
- Supporting Store Success: Help make a beautiful first impression by ensuring the store is sparkling and stocked. Share your strategic vision by providing product and services suggestions. Embrace your winning spirit by contributing to your store’s sales goals, driving results, and sharing your knowledge of Her Appeal’s policies and standards. Support special events, promotions, and priorities as they come up. Participate in inventory control. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation. Also, the responsibility for opening and closing the store.
- Demonstrate our Her Appeal values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative
We would love to hear from you if you have
- 1- 2 years experience in a similar role supporting sales, preferably in retail or beauty industries
- Strong communication skills along with the ability to influence, motivate and provide feedback
- Ability to multitask, and comfortability with computer/store systems
- A passion for client service and love working with people
- Knowledge about what’s new and trending in beauty
- A track record of building relationships with customers and team members
- Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
- Strong organizational and planning skills
- Available to work a flexible schedule
- Ability to lift and carry weighed items, bend/stretch to stock shelves, stand/walk the sales floor for during shift, work in a fragrance filled environment & handle and apply cosmetics products to clients-with or without accommodation
- Adherence to Her Appeal’s dress code and policies
While at Her Appeal, you’ll enjoy
- Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!
- Meaningful Rewards Her Appeal offers vacation and holiday time off, commission, an employee discount, free beauty product gifts from brand partners, and more.
DUTIES:
- Explain the features and benefits of our merchandise
- Provide accurate product and shop promotion information to the customers
- Sell to customer’s needs and cross-sell other products and brands to exceed customer’s expectations
- Demonstrate product on clients’ skin/face e.g. color cosmetics and skincare applications
- Close sale by thanking clients and building relationships to seek opportunities to grow sales in future
- Return cash floats and all necessary documents to close registers and secure sales receipts
- General housekeeping of assigned area, e.g. dusting, straightening and restocking of merchandise, while maintaining full client awareness at all times
- Assist in merchandise inventories as applicable
- Assist in proper handling of merchandise, e.g. maintenance of visual merchandising, testers and brand guidelines
